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Smallbiz Articles » Marketing and Sales » Customer Service » Page 2, Related Small Business Articles
 
Foolproof Customer Service Strategies (that only a fool would try!)
David Leonhardt Identifies Seven Distinct Types Of Customer Service He Has Recently Encountered, And Suggests That Just One Might Be Worthy Of Adopting For Your Business, Workplace, Family Or Other Organization. Maybe.
[Article Format: .doc] - [Article submitted by: David Leonhardt]

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What Customers Really Want
Four simple strategies can keep customers flocking to your business instead of buying from the competition.
[Article Format: .doc] - [Article submitted by: Kelley Robertson]

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Why Can't Microsoft Make
Customer experience is everything! Don't let your packaging ruin your customer's day.
[Article Format: .doc] - [Article submitted by: Eileen McDargh, CSP, CPAE]

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Fire Your Bad Customers And Send Them To A Competitor!
Identify your 'bad' customers and tell them politely that they will be better off getting your product or service elsewhere.
[Article Format: .txt] - [Article submitted by: Noel Peebles]

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Listen to your customer!
There are many factors and variables that affect our sales on any given day. There is however, one key skill that will increase help you increase your sales immediately. Listen to your customer!
[Article Format: .doc] - [Article submitted by: Kelley Robertson]

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Don’t Forget Your Existing Clients
Quest for new clients shouldn’t ignore those who pay the bills
[Article Format: .doc] - [Article submitted by: Will Dylan]

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