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Smallbiz Articles » Marketing and Sales » Customer Service, Related Small Business Articles
 
Saluting the Squawkers: Complaints Often Key to Improving Sales, Retention and Loyalty
In Customer Service Complaints Are Key To Improving Sales, Retention And Loyalty. A Complainer Is Doing A Favor By Providing Invaluable, Often Real-time Feedback On What Isn't Working In Your Business Or Your Relationship With Them.
[Article Format: .html] - [Article submitted by: Craig Harrison]

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Silly Service has its Serious Side: Test Your Customer Service Knowledge!
Who Says Service Is Serious? Customer Service Can Be Silly Too. Take This Fun Quiz To Test Your Customer Service Knowledge. You May Be A Service Ace If You Both Pick The Correct Answer To Each Of These Ten Questions
[Article Format: .html] - [Article submitted by: Craig Harrison]

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Ten Online Customer Service Tips
Ten Customer Service Tips For Online Businesses. How To Keep Customers Happy And Turn Them Into Evangelists For Your Company.
[Article Format: .txt] - [Article submitted by: Andrea Wilson]

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Are You Hearing Everything Your Customer, Peer, Boss, Supplier Isn't Saying?
Be aware of body language in order to reduce stress and enhance your business and personal relationships.
[Article Format: .txt] - [Article submitted by: Linda Talley]

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Become a Customer Enthusiasm-Guru!
8.00(1) User Reviews
The Mainstay Of Successful Small Businesses Is Outstanding Customer Service. Learn To Be A Customer Enthusiasm Guru!
[Article Format: .txt] - [Article submitted by: Peggie Arvidson-Daiely]

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At Your Service: The Ten Commandments of Great Customer Service!
Customer Service Is An Integral Part Of Our Job And Should Not Be Seen As An Extension Of It. A Company's Most Vital Asset Is Its Customers.
[Article Format: .html] - [Article submitted by: Susan Freidmann]

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What's Love Got To Do With It?
Some Say That Customers Have Changed And That The Pursuit Of Loyalty Is Foolish. I Don’t Agree. Loyalty Is Not Dead, It’s Just Sleeping.
[Article Format: .doc] - [Article submitted by: Julie Neider]

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Five Things More Important to Buyers than WHAT You're Selling
Five Things More Important to Buyers than WHAT You're Selling
[Article Format: .txt] - [Article submitted by: Dr. Lynella Grant]

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Create a Positive, Upbeat,
Tips On Creating A More Positive, Up-beat, Can-do Workforce.
[Article Format: .doc] - [Article submitted by: Julie Neider]

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Foolproof Customer Service Strategies (that only a fool would try!)
David Leonhardt Identifies Seven Distinct Types Of Customer Service He Has Recently Encountered, And Suggests That Just One Might Be Worthy Of Adopting For Your Business, Workplace, Family Or Other Organization. Maybe.
[Article Format: .doc] - [Article submitted by: David Leonhardt]

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